Pickup and shipping methods
>Pick up in store (Suspended until further notice) *
>SF Express
> EC-GET easy delivery (only for small and non-fragile items) (Suspended until further notice) *
<Hong Kong>
SF Express shipping fee starts from HKD$30
Free SF shipping for purchases over HKD $800 ( Hong Kong region only )
The system will automatically calculate it at checkout
> Click here for the address of SF Express Service Center
> Click here for SF Express station address
> By the way , click here for the smart cabinet address
> Click here for the address of SF Express service store
-Click here for SF waybill tracking
After the order shows "Delivered", customers can check the delivery progress on the SF official website the next afternoon.
"Post Office" (suspended until further notice)
Local surface mail (from +$13), post office self-collection (from +$13), smart mail station self-collection (from +$18)
**Small items only**This delivery method is not available for large/heavy items (such as SALONIA/glass drinks, etc.)! Please use the courier service provided!
– There is definitely a risk of loss at the post office
– The risk of loss is entirely borne by the buyer
– No photos will be taken before surface mail or registered mailing
– If there is a loss, no replacement or refund will be made
– If you do not want to bear the risk of loss, Please do not choose the post office
– our store will never accept::
all requests for refunds, reshipments, etc. made by customers after the shipment is lost
– self-pickup at the post office / self-pickup at the smart mail station has a simple tracking function
<Macau guests>
Since they are non-local customers, all Macau customers need to use SF Express to avoid loss or delay when using postal services.
The fee will be calculated based on the weight of the product (the fee will be calculated on a collect basis).
When a general order is converted to [shipped] and there is an email notification,
In the afternoon of the next day, you can go to SF Express’s official website http://www.sf-express.com to check the delivery status of your shipment.
If customs clearance goes smoothly, you can generally receive the goods 2-5 days after delivery.
Shipping charges will be paid when you receive the goods. Please refer to the SF official website for weight and actual shipping charges.
For some goods that cannot be shipped by SF Express, they can be sent by post office. Please check the weight and required freight before placing an order.
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<Taiwan Customers>
Because they are non-local customers, all Macau customers need to use SF Express to avoid loss or delay when using postal services.
The fee will be calculated based on the weight of the product (the fee will be calculated on a collect basis).
* *Please provide personal information for customs clearance
Please also upload your documents to the SF website by yourself For customs declaration * *
When a general order is converted to "shipped" and there is an email notification,
In the afternoon of the next day, you can go to SF Express’s official website http://www.sf-express.com to check the delivery status of your shipment.
If customs clearance goes smoothly, you can generally receive the goods 2-5 days after delivery.
Shipping charges will be paid when you receive the goods. Please refer to the SF official website for weight and actual shipping charges.
For some goods that cannot be shipped by SF Express, they can be sent by post office. Please check the weight and required freight before placing an order.
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<Singapore and Malaysia Customers>
For Singapore and Malaysia customers, we would offer SF Express / Post Office to place your order(s) to your designated address!
For all delivery problems and responses, please directly contact your local SF Express hotline.
Please be informed that any foods, liquids, containing batteries, flammable materials, gels or any banned or illegal items etc. could not be included in delivery services.
For liquids and gels, we will deliver by post office!
( Please inform us before placing your order )
If you have any questions or problems, please do not hesitate WhatsApp +852 6633-9070 or contact us on our website.
In general, delivery time requires 10-15 days for delivery.
It depends on the delivery situation.
For SF Express, delivery cost will be charged by you when you receive a parcel.
For Post Office, delivery cost will be charged before you place an order.
We will calculate the amount of delivery cost first.